Agent memory explained: What to store, retrieve, and update

An agent that forgets a customer’s preferences or past interactions can make every new session feel like starting over. Adding more conversation history to the context window may help for a while, but it gets harder to manage as sessions and users grow.

Join us for a quick introduction to agent memory. We’ll cover what it is, how agents use it to carry relevant context across sessions, and how to decide what’s worth remembering.

This session will give you the foundation for our hands-on agent memory workshop two weeks later, where we’ll put these ideas into practice.

• How agent memory differs from conversation history and caching
• What belongs in memory versus the context window
• How writing, retrieving, and updating memory help agents use context over time