Your agents aren't failing. Their context is.
Provide responsive, scalable, and consistent user sessions with Redis Enterprise
Apps commonly use session stores to track user identity, login credentials, personalization information, recent actions, shopping cart items, and more. The application reads and writes this data only to the session store, so speed and durability are critical. Redis Enterprise provides all the essential requirements for a session store: speed, scale, availability, and cost efficiency.
| The problem | The solution | |
|---|---|---|
| Slow user experiences when apps read or write session data, as the result of latency. | • | |
| Redis Enterprise’s real-time speed enables apps to instantly read and write session data for instantly responsive users sessions. | • | |
| Difficulty scaling session storage during periods of peak activity. | • | |
| Redis Enterprise is highly scalable. It maintains sub-millisecond latency at high volumes to enable flawless user sessions even during periods of peak demand. | • | |
| App unavailability or loss of critical customer data from session storage failure. | • | |
| Redis Enterprise is highly resilient, with 99.999% uptime to ensure users sessions are always consistent and responsive. | • |
A session store is a location where an application stores data about user interactions and current status during a given session, such as a website or a game. Session state is typically stored as a key-value pair, with user identifier as the key and session data as the value.
Apps commonly store data related to user activity like identity, login credentials, personalization information, recent actions, shopping cart, and more. Session data can vary by application type or industry, for example an e-commerce retailer may hold a customer’s login and authentication details, shopping cart items, browsing history, preferences, and recommendations. A session for a brokerage application may store an investor’s portfolio details, preferred portfolio views, current trades, and open orders. A video game session may keep the player’s current level, score, and control configuration and maintain the game’s state.
Session data is held in Redis Enterprise for the duration of a user session, it can then be volatile (and discarded) or persisted to a primary database.
Session storage should be used for all customer-facing applications, especially when there is a large volume of users and application responsiveness is important.
Speak to a Redis expert and learn more about enterprise-grade Redis today.
